Skip to main content

Server Touch Points (STPs) Overview

Overview on how STPs will be consumed by our features

Main Module Sub Module Basis of STP consumption Comments
Statistics All submodules 1 page visit = 1 STP  
Statistics Social Media Tracker No STP generation  
Behavior Custom Events 1 Event = 1 STP Manual and auto-events both each generate 1 STP
Behavior Recordings 1 Recording = 1 STP Independent of recording’s length
Behavior Heatmaps 1 Visit of Heatmap's Page = 1 STP  
Behavior Funnels 1 Visit of a funnel's page = 1 STP  
Behavior Form Analytics At least one interaction with the form = 1 STP Independent of the form’s complexity. Multiple interactions with a form still result in one STP generation.
Feedback Polls At least one interaction with a poll = 1 STP  
Feedback Surveys At least one interaction with a survey = 1 STP  
Chat (published Q4 '22)   Number of activated Agents per account 1 agent = X STPs (incl. auto-messages), 2-3 agents = Y STPs oer month per agent
SEO (published Q4 '22)   Frequency of data updates More details to follow
       
       

To top