All You Need to Know About Your Website's Settings
In Website Settings, you can manage specific components of your website such as general settings, subscription, visitor segments, export and more. If you have more than one website to manage, you can switch between them using the drop-down menu in the top left corner.
Important Hint:
Here you will find all the important general settings, like time zone, email reports, and many more, that you can define for each website. You can update the website's settings anytime you like. These settings are available for both website owners and website contributors.
Here you can set up the first day of the week depending on your own calendar. This will be visible in all the report blocks and graphs within the app as being the first day of the week, when looking at the data by "Week".
This section allows you to manage the email notifications you want to receive. The Statistics Reports contain a set of the most important statistics (number of visitors, uniquevisitors, conversions, and more) regarding your website. This will provide you with the most critical information while you are on the go, without the need to log into your account.
Here’s how you can enable the email reports:
Important Hints:
This section allows you to define the local time/time zone for your website. Select your time zone from the dropdown list.
This is an important step which will enable the statistics to display correctly and give you more sophisticated results for decision-making.
Important Hint: If you have multiple websites, remember to set the time zone for each newly added domain.
If you do not want certain visits to be considered in the data within your account, you have three options:
You can customize how your website's URLs are displayed. Choose whether to display your website pages within the app as complete URLs or, as before, as predetermined html page titles – based on the text in the page URL.
Select the option that best suits your needs:
Domain Whitelisting lets you include your website's tracking code on related domains and subdomains, ensuring comprehensive visitor data.
For instance, if your website is "mywebsite.com", you can whitelist your tracking code for mywebsite.shopify.com and track all the visits under a single instance. You can also add rules to whitelist all subdomains for a specific domain in a similar manner: *.anotherwebsite.com.
This option allows website owners to permanently erase all tracking data associated with this website within our application. The action, which can only be performed by a website owner, will remove all your statistics from your account. Your preferences will be kept the same as before. You will have to confirm this action by entering your password.
If you prefer to receive the deleted data via email for backup purposes, we will first send you a link with your "website statistics archive" and only then reset data. Please do not forget to activate the corresponding checkbox in the modal which appears after clicking the "Reset Data" button. These processes might take up to 24h – based on your website traffic.
Important Hint: While the reset is in progress, your statistics will not be tracked!
This section empowers you to manage all aspects of your website's billing conveniently. You can enter your billing information, manage your payment method, choose the perfect pricing plan based on your website traffic and view your invoices.
The information you add will be used and shown on the automatically generated billing statements for this website.
You can add or edit the following information:
Once you've finished updating your information, simply click "Save Changes" at the upper right corner. Feel free to edit it anytime!
Important Note: Changes to your billing information will only be reflected on invoices generated after you save the updates.
In this section, you can add or change your payment method. Currently, we can only accept PayPal or credit card payments.
You can also turn off the auto-renewal here.
Important Notes:
This section provides you with the information, on which pricing plan you are currently on – based on your website's traffic. The more traffic your website has, the higher your success. However also our cost increases in processing your data.
You can start with the "FREE forever" plan that makes it easy for you to test drive, with zero commitment and pay as you grow.
Unlock more features! Upgrade your plan by tapping the "+" or "Change plan" button.
Here, you can view a list of the invoices generated for the selected website that you can view and save as a PDF for future use.
The list displays the following information:
Simply click the open new tab icon to view the invoice.
Alternatively, you can view the invoices for all your websites by going to Account Settings > Invoices.
Important Note: These invoices only refer to "non-Wix websites". The billing for Wix websites is done separately on WiX.
Choose a module offering additional settings and set it up according to your needs. Here, you can manage the settings for your event tracking and session recordings.
This section of the Module Settings allows you to select which type of event you want to be tracked by our platform: manually created event tags, default events being auto-tracked or both.
Once accessed, you will have two types of settings available:
Important Notes:
This section allows you to define how you want to set the recordings based on your preference. These configurations pertain exclusively to the "Session Recordings" module and do not impact your website or account settings in any way.
Essentially, there are five aspects that can be customized within this module:
Important Note: If you update your settings for the session recordings module in any way, you always have to click on the button "Save Changes" at the top right of this view.
Visitor Segments is a powerful feature that allows users to tailor their analytics and gain insights into specific groups of website visitors. This enables you to categorize visitors based on various attributes, making it easier to analyze their behavior and preferences.
The Visitor Segments page is divided into two main parts:
Important Note: Access to this feature requires the purchase of a minimum pricing plan. If you do not have the required plan, you will be prompted to upgrade when attempting to create a new segment.
Everything about the corresponding functionality of this module and much more can be found here.
Here you can create & maintain your conversion pages and dynamic pages.
With this feature you can define for which page of your website that your visitors visit, you would like to see a conversion in your statistics within the application. You can also group single pages to one conversion page in order to see cumulated statistics. This will allow you to better evaluate the actual success of guiding your visitors through your core processes (i.e. set a conversion when a visitor has completed the checkout on your homepage, has subscribed to your newsletter, has registered as a website-member, etc.). Conversion pages can only be defined by yourself. Until you have done so, no numbers of conversions will be shown.
If you want to add a new conversion page for the selected website, please click on ADD CONVERSION PAGE. A new modal will open for which you have to fill out the fields. Try this functionality and analyze your results, there is nothing that can go wrong and your visitors will not notice anything.
Important Hints: You can see the statistics of your self-defined conversion pages in the Page Views, Sessions & Visitors Dashboard (Main Report Block) as Converting Visitors or you can go to Pages --> Conversion Pages.
In this view you can group identical pages with different URLs (i.e. the same product page for different articles) of your website for clustered statistics.
Imagine you have an E-commerce website. There is a high chance that you will have the same "Thank you" page for all product purchases at the end of the checkout (even though this page has different dynamic parameters in its URL, based on the purchase). If you do not cluster these URLs, you will see data on each "Thank you" page even though it is the same. Clustering these URLs allows you to see combined statistics for this page, but it will not change your data.
If you want to add a new dynamic page for the selected website, please click on ADD DYNAMIC PAGE. A new modal will open for which you have to fill out the fields. Try this functionality and analyze your results, there is nothing that can go wrong and your visitors will not notice anything.
Here you can import data from your Google Analytics account. We highly recommend you to import your data after you have successfully installed our app on your website and you already have at least a visit tracked by us, so that there is continuity. You can see the imported data instantly, as it progresses. Your data will be imported backwards, from the most recent date to the most distant in the past one.
Important note:You can only import the data once per website!
More details can be found here.
Say goodbye to data limitations! Our revamped Export feature empowers you to effortlessly export even the most extensive datasets for your website including company names, UTM Campaigns, and more. Gain deeper understanding and unlock actionable insights with a breeze.
This view is divided into two tabs:
Important Note: Great news! We've removed the 31-day limit, giving you the flexibility to analyze your data for any timeframe you need.
This section allows you to download specific data from the website you've chosen. Explore your options and tailor your export to your needs with these easy steps:
Refer to the list below for the specific columns included in the exported file, determined by the data option you choose:
Important Notes:
This new tab under the Export view displays the history of the requested exports (sent via email) for the past 7 days.
The table is consists of the following columns: