Further Topics & Questions

Collecting further topics you might have questions about

Can I track the visitors who clicks a particular button on my website?

Depending on your button, our answer may differ.
If your button is leading to another page within your site or to a document having your site URL, you can track the button by using the URL campaign feature. 

Please follow the steps below to do so:

  1. Go to https://tilda.cc/utm/
  2. Add your URL and fill the form with your wished parameters (e.g.: signup_button)
  3. Copy the resulted URL 
  4. Add it to your button, like <a href="_your_resulted_url_">button</a>
  5. Done! Check your URL Campaigns stats.

Another way to track who submitted/subscribed or simply selected a particular button, is to create a hidden "Thank you" page on your website (being hidden will allow you to have more accurate stats) and link it to your button. This way, your visitors will be redirected to that specific page, which can be set up as a Conversion page.

How do I get easy access to Visitor Analytics using my mobile phone?

If you want to open the Visitor Analytics Web-App on your mobile, you usually have to open a browser first, enter the web page address, search, and then log in. This all takes a relatively long time. If you bookmark a page within your browser, you save a lot of time. It works similar to a mobile app, but doesn't consume your phone's memory. Here are a few steps to create a Visitor Analytics dashboard shortcut for Android and iOS devices quickly and easily.

Android

  1. Go into your mobile browser
  2. In the address bar enter this link https://app.visitor-analytics.io/
  3.  Select the three dots button from the upper right corner of your browser 
  4. Select Add to Home
  5. Give the App a name and select Add
  6. Start the web-app easily from your homescreen on your phone

Note: The buttons and icons might differ depending on the used browser (some browsers do not offer this possibility at all anymore)
E.g.: Chrome, Opera, DuckDuckGo are about the same.
        Firefox has a little home-icon with a “+” within it
       Edge provides the “three dots”-icon in the lower right corner.

 


iOS

  1. Go into your mobile browser Safari
  2. In the address bar enter this link https://app.visitor-analytics.io/
  3.  Select the share button from the lowest side of your browser 
  4. Select "Add to Home Screen"
  5. Give the App a name and select "Add"
  6. Start the web-app easily from your homescreen on your phone 

How do I export data for my website?

You can easily export your visitors' data or visits history as .csv or .xlsx at any moment! To do so, please follow these steps:

  1. Log into your Visitor Analytics account and select your Website 
  2. From the left-side menu, select Export button
  3. Choose what data you want to export (Visitors / Visits)
  4. Select the time range and the file type and click on Export

You can only export data for a 31 days time range!

How do I claim my AppSumo deal?

Welcome on board, sumoling!
If you just got your codes and you want to apply the lifetime deal to your websites, please perform the next steps:

1. Go to the Appsumo Claim Page

2. If you don't have a Visitor Analytics Account you can create one through the form at the bottom of the page

3. Insert your voucher codes one by one

4. After you're done with stacking up your codes, Login into Visitor Analytics (make sure that you've clicked the verification link that we've sent you for the account registration)
5. Add a new website and install Visitor Analytics
6. You can apply the lifetime deal to any website that you've successfully added, by going to My Account and clicking Apply for that specific website.

Do not worry if you will see the upgrade or trial message when you first enter your site dashboard. The Apply button is a required step, since we want to let you select the sites that you want to apply the codes on, instead of making the deal default to all your sites.

Why do I see Free Trial after entering the Appsumo code(s)?

Have no worries! Adding the Appsumo code(s) to your account is only the first step in claiming your deal. 

We are enabling you to apply the deal at any point in time and to any of your websites by going to My Account and clicking Apply for that specific website.

That's it! You won't see the Free Trial anymore and the deal was successfully applied!

How can I swap my lifetime deal from a website to another one?

We know you may change your clients often, so slot websites included in the deal can be switched for an unlimited number of times from now on!

If you have a code with 3 sites and you want to add the deal to a 4th site, you will have to remove one of the old sites so you can make some space for the new one. This case applies no matter how many codes you have! 

If you encounter any problems in doing so, please contact us to support@visitor-analytics.io and we will definitely help!

Can I use the deal for my agency?

Of course! Visitor Analytics is perfectly suitable for agency use.

The stacking offer was tailored to fit the use case of agencies that want to upsell website analytics to their customers. By stacking 4 deals, you'll be getting lifetime access to 15 websites, with a limit of 30k visits/month each.

In case your agency is big and you need more websites, you can create additionally accounts and stack 4 deals per account.

For each created website, you can invite your clients as collaborators - you can have an unlimited number of collaborators. The clients receive a registration link in their email and they can easily use that to sign up for an account and get access to their analytics. 

You'll be able to set daily, weekly or monthly email reports that the clients will receive together with a link that leads them to their analytics dashboard.

And don't worry, the clients won't have access to any other site data or settings other than the one they've been assigned to!